Privacy Policy

Last updated: 16 October 2026

Rosa Fine Jewelry ("we", "us") respects your privacy. This policy explains what personal information we collect when you visit rosafinejewelry.com, shop with us, book an appointment or contact us, and how we use and protect it, in line with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

Information we collect

Information you give us: your name, email address, mobile number, delivery and billing address, ring size and other preferences, and anything you share when you order, book an appointment, request a custom piece or message us.
Order and payment information: what you bought, how much you paid and your proof of payment. Card payments made on our website are processed securely by our payment providers; we do not see or store your full card details.
Information collected automatically: your device, browser, IP address and how you use our website, collected through cookies and similar technologies.

How we use your information

To process and deliver your orders, custom commissions and services
To schedule and confirm appointments
To issue receipts, certificates of authenticity and other documents for your purchase
To respond to your questions and provide after-sales care
To send you news and offers, only if you've agreed to receive them; you can unsubscribe anytime
To improve our website, products and service
To meet our legal, tax and accounting obligations

Who we share it with

We never sell your personal information. We share it only with service providers who help us run our business, such as our e-commerce platform (Shopify), payment processors, couriers and delivery staff, and only as needed for them to do their work. We may also disclose information when required by law.

Cookies

Our website uses cookies to keep your cart working, remember your preferences and understand how the site is used. You can control cookies through your browser settings; some features may not work without them.

How long we keep it

We keep your information only as long as needed for the purposes above, or as required by law (for example, tax records), and then securely delete or anonymise it.

How we protect it

We use reasonable organisational, physical and technical measures to protect your information from loss, misuse and unauthorised access.

Your rights

Under the Data Privacy Act, you have the right to be informed, to access your information, to object to its processing, to correct it, to have it erased or blocked, to data portability, and to file a complaint with the National Privacy Commission. To exercise any of these rights, email us at hello@rosafinejewelry.com.